If you created a business email through your hosting control panel and want to use it inside Gmail either on your phone or laptop, this guide walks you through the process in clear, simple steps. It works for any cPanel-based email address such as demo@yourdomain.com, using standard IMAP and SMTP settings supported by most hosting companies. Follow this setup to manage all your messages from one inbox without stress.
Why Connect Your Business Email to Gmail?
Many people prefer using Gmail because it is easier to manage, gives quick notifications, and keeps all inboxes in one place. Adding your business email to Gmail helps you respond faster and stay organised without logging into webmail every time.
How to Add a Custom Email to Gmail on Phone (Step-by-Step Guide)
Managing a business email on your phone is easier when everything is inside one inbox. If you use a custom email created through your hosting account and want it to work in the Gmail app, this guide walks you through the setup in clear steps. It works for any cPanel or hosting-based email address and shows you exactly what to enter so your email sends and receives without issues.
Step 1: Confirm Your Email Login Details
Before you begin, make sure you have:
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- The business email address (example: demo@yourdomain.com)
- The email password you set in your hosting control panel
If you do not remember your password, log in to your hosting account, open Email Accounts, and reset it.
Step 2: Open the Gmail App
- Open the Gmail app on your phone
- Tap your profile icon in the top-right corner
- Select “Add another account”
Step 3: Select Email Type
Choose “Other.”
When Gmail asks for the account type, select “Personal (IMAP).”
Step 4: Enter Your Email Address
Enter your business email.
Example: demo@yourdomain.com
Tap Next.
Step 5: Enter Incoming Mail (IMAP) Settings
Provide the following:
- Username: your full email address
- Password: your email password
- IMAP Server: mail.yourdomain.com
- Port: 993
- Security: SSL/TLS
Tap Next.
If you do not know your exact IMAP server, check your hosting control panel under Email Accounts > Connect Devices > Mail Client Manual Settings.
Step 6: Enter Outgoing Mail (SMTP) Settings
Enter these details:
- SMTP Server: mail.yourdomain.com
- Port: 465
- Security: SSL/TLS
- Require sign-in: Yes
- Username: your full email address
- Password: your email password
Tap Next.
This step enables sending emails from Gmail using your business address.
Step 7: Set Your Sync Preferences
Choose how often Gmail should check for new mail.
You can pick any interval you prefer.
Tap Next.
Step 8: Complete the Setup
Enter the display name that will appear on your outgoing emails.
Example: Company Support or Your Full Name.
Tap Done.
Your business email is now connected to the Gmail app.
Troubleshooting and Fixes
If the setup does not work the first time, the issue is usually one of the following.
1. Wrong Password
This is the most common cause.
Reset the password in your hosting control panel and try again.
2. Incorrect Mail Server
Most cPanel hosting providers use:
mail.yourdomain.com
But some use a server hostname. You can confirm this under your hosting account’s “Mail Client Manual Settings.”
3. Wrong Ports or Security Settings
Use these:
- IMAP: 993 (SSL)
- SMTP: 465 (SSL)
Using the wrong ports will block the connection.
4. DNS or MX Record Problems
Your domain must have the correct MX records.
Typical cPanel setup:
- Priority: 0
- Destination: mail.yourdomain.com
If you use Cloudflare, your MX records must be set to DNS Only.
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Step by Step ways to Add a Custom Email to Gmail on Laptop
The step is almost the same whether you are doing this on a phone or a laptop. We will share both.
1. Login to your Gmail account from your laptop.
2. Navigate to the top right-hand corner, where the inbox starts and click on the Settings icon. Select Settings from the drop-down menu.
3. Tap the Account and Import tab.
4. Select the Add a mail account.
6. Select the Next button.
7. Select the option “Import emails from my other account (POP3)”. From the Check mail from other accounts (using POP3) section, select the “Add a POP3 mail account you own“
8. A new interface will be displayed. Enter your domain email address, then click Next Step.
9. At this point, choose the option “Import emails from my other account (POP3)”.
Note the steps before the “username in number 9”
The Incoming Server information on your View Email Client Info settings. Ensure you enter the correct mail server name and the corresponding port number. If you are using the Secure SSL/TLS settings, make sure you select Port 995 from the Port drop-down menu.
• Without SSL: This indicates your domain name preceded by “mail.”
• With SSL: This indicates your server’s hostname. Check that the port is changed to 995.
If you are using the Non-SSL settings, select Port 110 from the Port drop-down menu.
9. Enter your account username. Your username is your full email address
10. Also, enter your password for your email account.
11. Provide your account POP Server info.
This info can be found in your cPanel. if you don’t know your server’s hostname. Go to the Stats section on the right hand side. Click the expand stats link if it is present. You will see the hostname in the list of stats.
11. Select any additional options that you want to.
12. Click the Add Account button.
Summary
Adding a cPanel email such as demo@yourdomain.com to the Gmail app is simple once you know the correct IMAP and SMTP settings. After the setup, you can manage your business communication directly from Gmail without opening webmail.
Frequently Asked Questions
Does this work on both Android and iPhone?
Yes. The Gmail app follows the same setup process on both devices.
Can I add multiple business emails?
Yes. Gmail supports multiple external accounts.
Will my email sync across all devices?
Yes, as long as you use IMAP.
Can I remove the account later?
Yes. You can remove it through Gmail settings under Accounts.
